TERMS AND CONDITIONS AND PRIVACY POLICY
This privacy policy describes how SHINBANG-PROTECTION collects, uses, and shares your personal data during your visits, when you use our services or purchase from SHINBANG-PROTECTION, or otherwise communicate with us regarding the website. The use of “you/your” (etc.) in this privacy policy refers to you as a user of the services, whether you are a customer, website visitor, or other person about whom we have collected data in accordance with this privacy policy.
We recommend that you read this privacy policy carefully.
Changes to this privacy policy
We may update this privacy policy from time to time, for example, to comply with new practices or due to other operational, legal, or regulatory reasons. The revised privacy policy will be posted on the website, as indicated by the specified date under “Last updated,” and we will take any other actions required by applicable law.
How we collect and use personal data
To provide the services, we collect your personal data from a variety of sources as described below. The data we collect and use varies depending on how you interact with us.
In addition to the specific purposes listed below, we may use the data we collect about you to communicate with you, provide or improve the services, comply with any applicable legal requirements, enforce any applicable terms of service, and to protect the services, our rights, and the rights of our users and others.
What personal data we collect
The types of personal data we collect about you depend on how you interact with our website and use our services. When we use the term personal data, we refer to information that identifies you, relates to you, describes you, or can in some way be linked to you. The sections below describe the categories and specific types of personal data we collect.
Information we collect directly from you
Information you submit to us directly through our services may include:
Contact information, such as your name, address, phone number, and email address.
Order information, such as name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information, such as username, password, security questions, and other information used to protect your account.
Customer support information, such as information you choose to share with us when you communicate with us, like when you send a message through the services.
Certain features of the services may require you to directly provide us with certain information about yourself. You can choose not to share such information, but in that case, it may be impossible for you to use or access these features.
Information we collect about your usage
We may also automatically collect certain information about your interaction with the services ("Usage Data"). For this purpose, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our website and your account, including details about your device, browser, network connection, IP address, and other information about your interaction with the services.
Information we receive from third parties
Finally, we may also obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, for example:
Companies that support our website and services, such as Shopify.
Our payment processors who collect payment information (e.g., bank account details, credit or debit card information, billing address) for the purpose of processing your payment to distribute your orders and deliver the products or services you have requested, to fulfill our contract with you.
When you visit our website, open or click on emails we send you, or interact with our services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, SDKs, third-party libraries, and cookies.
All information we receive from third parties will be treated in accordance with this privacy policy. Please also read the section below, Third-party websites and links.
How we use your personal data
Provide products and services. We use your personal data to provide you with the services to fulfill our contract with you, including to process your payments, distribute your orders, to send you messages related to your account, your purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange shipping, facilitate any returns and exchanges and other features and functions related to your account. We may also improve your shopping experience by allowing Shopify to match your account with other Shopify services you may choose to use. In such a case, Shopify will process your data according to its privacy policy and consumer protection policy.
Marketing and advertising. We may use your personal data for marketing and advertising purposes, such as sending marketing, advertising and promotional communications via email, SMS or regular mail, and to show you advertisements for products or services. This may include using your personal data to better tailor the services and advertising on our website and other websites. If you are a resident of the EEA, the legal basis for this processing of personal data is our legitimate interest in selling our products, according to Article 6 (1) (f) GDPR.
Security and fraud prevention. We use your personal data to identify, investigate or take action regarding any fraudulent, illegal or malicious activity. If you choose to use the services and register an account, you are responsible for keeping your login credentials secure. We strongly recommend that you do not share your username, password or other access information with anyone else. If you believe your account has been compromised, please contact us immediately. If you are a resident of the EEA, the legal basis for this processing of personal data is our legitimate interest in keeping our website secure for both you and other customers, according to Article 6 (1) (f) GDPR.
Communicate with you and improve the service. We use your personal data to offer you customer support and improve our services. This is a legitimate interest for us so that we can be responsive to you, provide you with effective services and maintain our business relationship with you according to Article 6 (1) (f) GDPR.
Cookies
Like many others, we use cookies on our website. For more detailed information about the cookies we use to operate our store with Shopify, please visit https://www.shopify.com/legal/cookies. We use cookies to operate and improve our website and services (including to save information about your activity and preferences), to conduct analytics and gain a better understanding of how users interact with the services (which concerns our legitimate interest in administering, improving, and optimizing the services). We may also allow third parties and service providers to use cookies on our website to better tailor the services, products, and advertising on our website and other websites.
Automatically accepting cookies is standard in most browsers, but you can change your browser settings to delete or reject cookies. Please note that your experience may be negatively affected if you delete or block cookies, and furthermore, some services, such as certain features and general functionality, may stop working entirely or partially. Additionally, blocking cookies may not completely prevent our information sharing with third parties, such as our advertising partners.
How we disclose personal data
Under certain circumstances, we may disclose your personal data to third parties for the purpose of fulfilling contracts, for legitimate purposes, and for other reasons covered by this privacy policy. Some examples of such circumstances:
Data may be shared with vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, distribution, and delivery).
Data may be shared with business and marketing partners to deliver services and advertising to you. Our business and marketing partners will use your data in accordance with their privacy notices.
When you yourself request or otherwise consent to us disclosing certain data to third parties, for example, to deliver products to you or when you use social media widgets or login-based integrations, we may also share your data.
Data may be shared with our affiliates or within our group as part of our legitimate interests in operating a successful business.
Data may be shared in connection with a business event, such as a merger or bankruptcy, for the purpose of fulfilling applicable legal obligations (e.g., in response to subpoenas, search warrants), enforcing applicable terms of use, and protecting and safeguarding the services, our rights, and the rights of our users and other persons.
We disclose personal data from the following categories and sensitive data about users for the purposes described above in How we collect and use your personal information and How we disclose personal information:
Category Recipient Categories
Identifiers such as basic contact information and certain order and account information
Commercial information such as information about orders, shopping, and customer support
Internet or other similar network activity, such as usage data
Geolocation data, such as locations determined via an IP address or other technical methods
Vendors and third parties who perform services on our behalf (e.g., internet providers, payment processors, distribution partners, customer support partners, and data analytics providers)
Business and marketing partners
Affiliate partners
We neither use nor disclose sensitive personal data without your consent or to draw conclusions about you.
With your consent, we share personal data for advertising and marketing activities as described below.
Third-party websites and links
Our website may provide links to websites or other online platforms operated by third parties. If you follow links to websites not belonging to our affiliates or controlled by us, you should read their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such websites, including whether the information on these websites is accurate, complete, and reliable. Information you yourself provide in wholly or partly publicly accessible areas, including information you share on third-party social networking platforms, may also be seen by others using the services and/or those using these third-party platforms without any restriction on how it may be used by us or third parties. The mere fact that we include such links does not imply our endorsement of the content on such platforms, nor their owners or operations, beyond what is explicitly stated in the services.
Information concerning children
The services are not intended for use by children, and we do not knowingly collect personal data about children. If a child for whom you are a guardian has submitted their personal data to us, you can contact us using the contact details below to request its deletion.
As of the effective date of this privacy policy, we are not aware of having "shared" or "sold" (as defined in applicable legislation) personal data relating to individuals under 16 years of age.
Security and storage of your data
Please note that no security measures are perfect or impenetrable, and we cannot guarantee perfect security. Any information you send to us may also lack protection during transmission. We recommend that you do not use insecure methods to send sensitive or confidential information to us.
How long we retain your personal data depends on various factors, such as whether we need it to manage your account, provide the services, fulfill legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your rights
Depending on where you reside, you may have some or all of the rights below regarding your personal data. However, these rights are not absolute, and it is possible that they only apply under certain circumstances, and the law allows us to deny your request in such cases.
Right to access/knowledge: You may have the right to request access to the personal data we hold about you, including information about how we use and share your information.
Right to erasure: You may have the right to request that we erase the personal data we hold.
Right to rectification: You may have the right to request that we correct any personal data we hold about you if it is inaccurate.
Right to portability: In certain circumstances and with certain exceptions, you may have the right to obtain a copy of the personal data we hold about you and to request that we transfer it to a third party.
Right to opt-out of sale, sharing, or targeted advertising: You may have the right to instruct us not to "sell" or "share" your personal data or to indicate that your personal data may not be used for purposes considered "targeted advertising," as defined in applicable privacy laws. If you visit our website with the GPC signal activated (depending on your location), we will automatically interpret this as a request to deny the "sale" or "sharing" of data for the device and browser you are using to visit the website.
Restrict processing: You may have the right to request that we no longer process your personal data or restrict our processing of it.
Withdraw consent: In cases where we rely on consent to process your personal data, you may have the right to withdraw your consent.
Appeal: If we deny your request, you may have the right to appeal our decision. You can do so by replying to our denial notification.
Manage communication settings: We may send you promotional emails, and you can choose to stop receiving such emails by using the unsubscribe function found in all our communications to you. If you choose not to receive such emails, we may still send you non-promotional messages, such as information about your account or your orders.
You can exercise these rights where indicated on our website or by contacting us using the contact details below.
Your status with us is not affected by exercising your rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a well-founded response to your request. According to applicable legislation, you may designate a representative who can make requests on your behalf to exercise your rights. Before we accept such a request from a representative, this representative must provide proof that you have authorized them to act on your behalf, and you may also personally need to verify your identity to us. We will respond to your request within the time specified by applicable legislation.
Complaints
If you have complaints about how we process your personal data, please contact us using the contact details below. If you are not satisfied with how we have handled your complaint, you may, depending on where you reside, have the right to appeal our decision by contacting us using the contact details below. You can also choose to submit your complaint to the Swedish Authority for Privacy Protection (IMY). Within the EEA, you can find a list of responsible data protection supervisory authorities here.
International users
Please note that we may transfer, store and process your personal data outside the country where you reside. Your personal data is also processed by staff and external service providers (third parties) and partners in these countries.
If we transfer your personal data out of Europe, we will rely on recognised transfer mechanisms, such as the European Commission’s standard contractual clauses, or equivalent agreements from the relevant competent authority in the UK (whichever is relevant) unless the data transfer is to a country deemed to ensure an adequate level of protection.
Contact
If you have questions about our privacy practices or this privacy policy, or if you wish to exercise any of your rights, please email us via the contact form. Or visit us at Köpestad 25, 45761, Hällevadsholm
Regarding applicable data protection legislation, and unless expressly stated otherwise, we are the data controller for your personal data.